Contact

We are only a hello away.

Ask us anything about your order, the size of a plush, or our software. Our door (and our lap) is always open.

Get in touch

Reach us any time through the channels below.

Email support@kuwal.com
Phone +90 534 843 03 43 +90 539 483 45 09
Address
Örnek Mahallesi, Teknoloji Caddesi, No:123
Bilişim Plaza, Kat:4
34000 Şişli / İstanbul

Our live support team is ready to answer your questions. If you have an account, open a support ticket and follow every reply in one place.

We usually reply the same day.

Company name: Kuwal Software Ltd. Şti.
Tax office: tss
Tax ID: 11111111111
Address: Örnek Mahallesi, Teknoloji Caddesi, No:123
Bilişim Plaza, Kat:4
34000 Şişli / İstanbul

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FAQ

How do I track my order?

Sign in and open the "My account" section to see the status of your orders. If you get stuck, just message us through live support.

How much is shipping?

Shipping is free on orders of ₺1,000 and over; below that it is ₺79.90.

Do you offer gift wrapping?

Yes, gift wrapping is free. Just tick the gift wrap option at checkout.